Refund/Return Policy:
100% Satisfaction Guaranteed
We stand behind everything we sell. If you are not satisfied with your GOSARGE purchase, you can return it for a replacement or refund. Items must be returned within 7 days of purchase. We accept returns for exchange or refund
7 calendar days after delivery of the product. At our sole discretion after 7
calendar days, we will offer an exchange only. Items must be in
"new, unaltered and unused condition". Definition of new, unaltered
and unused condition is:
• without showing signs of wear or
damage in any way
• within 7 calendar days of the delivery
date (after 7 days no returns are allowed)
• must not be a special order or a
custom order
• unless noted that it cannot be
returned or has a different return policy time period other than that 7 days
noted in that item's particular item
description.
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately.
Refunds are contingent upon inspection
of item(s) once we receive it.
There is a 15% restocking fee for
returned items that are not being exchanged and are not damaged. Again you MUST
contact us within 7 days if you intend to return ANY item back to our store.
Items returned to us AFTER 7 days and WITHOUT contacting us, will not be
refunded.
Customer is responsible for all shipping
costs if seller is not at fault.
If you return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. GOSARGE is not responsible for packages lost in transit without proof of tracking.
If a customer returns merchandise that does not meet conditions of the 100% Satisfaction Guarantee, it will be sent back to the customer at their expense.
To return or exchange an order by mail:
- Include a copy of your proof of purchase. No proof of purchase?
- Ship your package with a carrier that can provide tracking and insurance.
Thank you for your support and collaboration. GOSARGE Returns
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